our people

At Caxtons we believe in exceeding expectations by providing the best possible service to our clients. To do this we have recruited experienced and well qualified staff, and ensure that they continue to expand their knowledge base both in their specific role and also through a programme of staff training and development.

Each department requires different talents and at Caxtons we have built our teams accordingly. Whilst there may be cross-over in the roles, qualifications and experience of some team members, there is also cross-fertilisation of ideas resulting in an enormous knowledge-base.

Caxtons’ clients benefit from well qualified, experienced and knowledgeable staff whichever department they are dealing with.

board members

Neil Chatterton

BSc MRICS
Managing Director

T: 01474 531757
E: [email protected]

Ron Roser

Chairman

T: 01474 537733
E: [email protected]

Graham Mitchell

FRICS MIoD
Finance Director

T: 01474 537733
E: [email protected]

Daniel Thackray

BSc(Hons) MRICS
Director

T: 01227 207089
E: [email protected]

Mark Coxon

Director

T: 01622 902081
E: [email protected]

Charlotte Laherty

BSc (Hons) MSc MRICS
Director

T: 01474 531750
E: [email protected]

Neil is based in the west Kent office in Gravesend and qualified as a Chartered Surveyor in 1989, having previously gained a degree in Estate Management from Portsmouth Polytechnic.  As well as acting as Caxtons’ Managing Director, Neil specialises in commercial property, in particular management, professional and investment work. He is also the director responsible for the Residential, Block and Student property management and lettings departments.
Following a banking career, which included appointments as East Kent Area Manager and membership of Barclays’ South East Regional Board of Directors, Ron became a consultant with Top 5 accountancy firm, BDO Stoy Hayward in Sevenoaks and Bromley. He then ran his own consultancy business working mainly with professional practices, including Caxtons. He is well known in business circles and networks throughout Kent, holding several non-executive directorships. Caxtons appointed him non-executive Chairman in 2012.
Graham entered the property profession in 1976, qualified as a Chartered Surveyor in 1981, and was elected as a Fellow of the RICS in 1989. He was regional director of GA Property Services for the south east of England and a Board member of their subsidiary Keith Cardale Groves, prior to being one of the founding directors of Caxtons in 1990.

Graham has had considerable experience over nearly 50 years in valuations and other professional work in respect of both commercial and residential property, together with commercial and industrial agency. However, he now spends his time running Caxtons on a day-to-day basis being Finance Director and Company Secretary, in addition to being the director responsible for HR, IT, Marketing and Caxtons’ Property Insurance Department.

Born in Kent, Dan gained a BSc (Hons) Degree in Surveying at the UWE, Bristol and qualified as a Chartered Surveyor in 1998. He joined Caxtons in 2004 and was appointed a Director in July 2006 to head up the Valuation & Lease Advisory department. Dan specialises in commercial property and investment valuations, development site appraisals, as well as commercial rent reviews, lease renewals and advising on other landlord & tenant matters.

Mark studied for an Estate Management degree at the University of Greenwich and trained with Mathews and Goodman in London before working client side with Frontier Estates, one of the Palmer Capital Group of property developers. Latterly he was made a Partner at Cushman and Wakefield dealing with industrial distribution / logistics throughout the UK. Mark joined Caxtons in June 2009 where he is involved with office and industrial agency and development within Kent.

Born and resident in Kent, Charlotte graduated from the London South Bank University with a Distinction in MSc Real Estate Appraisal. Her first job was with an independent firm of surveyors in Hertfordshire, working mostly on landlord & tenant and corporate real estate matters. Charlotte joined Caxtons in 2011 and now heads up the Commercial Management and Investment departments. She specialises in acquiring and disposing of real estate assets and managing diverse commercial property portfolios for a variety of clients.

commercial property management

Charlotte Laherty

BSc (Hons) MSc MRICS
Director

T: 01474 531750
E: [email protected]

Neil Chatterton

BSc MRICS
Managing Director

T: 01474 531757
E: [email protected]

Mark Spriggs

Senior Commercial Property Manager

T: 01474 531759
E: [email protected]

Martin Webster

Senior Commercial Property Manager

T: 01474 531759
E: [email protected]

Beverley Smallman

MNAEA (Comm)
Commercial Property Manager

T: 01227 788088
E: [email protected]

Michael Lewis

Commercial Property Manager

T: 01474 531752
E: [email protected]

Ian Besley

BSc FRICS
Commercial Property Manager

T: 01227 207094
E: [email protected]

Henry Large

BSc (Hons) PG Dip
Commercial Property Manager

T: 01227 788088
E: [email protected]

commercial investment consultancy

Neil Chatterton

BSc MRICS
Managing Director

T: 01474 531757
E: [email protected]

Charlotte Laherty

BSc (Hons) MSc MRICS
Director

T: 01474 531750
E: [email protected]

block management

John Sinclair

BSc (Hons) AIRPM CIHM
Head of Block Management

T: 01474 537733
E: [email protected]

Tony Martin

MIRPM MCIH AssocRICS
Senior Property Manager

T: 01474 537733
E: [email protected]

Fidel Bonnah

LLB (Hons) NRLA
Block Property Manager

T: 01474 537733
E: [email protected]

Paula Davis

AIRPM
Block Property Manager

T: 01474 537733
E: [email protected]

Hayley-Jay Hedges

IRPM
Block Property Manager

T: 01474 537733
E: [email protected]

Ripon Isaac

AIRPM
Block Property Manager

T: 01474 537733
E: [email protected]

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block customer hub

Chelsea Webb

Block Customer Hub Assistant

T: 01474 537733 (ext.9003)
E: [email protected]

Chiara Ferrazza

Block Customer Hub Assistant

T: 01474 537733 (ext.9003)
E: [email protected]

Ellouise Martin

Block Customer Hub Assistant

T: 01474 537733 (ext.9003)
E: [email protected]

Sukhy Gill

Block Customer Hub Assistant

T: 01474 537733 (ext.9003)
E: [email protected]

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commercial agency

Mark Coxon

Director

T: 01622 902081
E: [email protected]

Vaughan Hughes

BSc MRICS
Commercial Agency Manager

T: 01227 207088
E: [email protected]

James Squire

AssocRICS
Commercial Agent

T: 01622 902082
E: [email protected]

valuation & lease advisory

Daniel Thackray

BSc(Hons) MRICS
Director

T: 01227 207089
E: [email protected]

Michael Canniford

FRICS
Senior Valuation Surveyor

T: 01622 234886
E: [email protected]

Ashley Payne

MRICS
Senior Valuation Surveyor

T: 01622 902162
E: [email protected]

Melanie Nicholls

MRICS
Senior Valuation Surveyor

T: 01622 902083
E: [email protected]

Charles Oliver

Consultant, Valuation and Dispute Resolution

Tel: 01474 531764
Email: [email protected]

Tony Meire

Consultant, Valuation and Dispute Resolution

Tel: 01227 207102
Email: [email protected]

Ian Bingham

Consultant Surveyor

T: 01227 788088
E: [email protected]

residential management & lettings

Debbie Pennell

MARLA
Head of Residential Management & Lettings

Tel: 01634 380019
Email: [email protected]

Janet Bowen

MARLA
Senior Property Manager

T: 01634 380018
E: [email protected]

Jane Murrell

MA MARLA
Senior Property Manager

T: 01227 207093
E: [email protected]

Holly Martin

Property Manager

T: 01634 380012
E: [email protected]

Nicola Joyce

MARLA
Property Manager

T: 01634 380013
E: [email protected]

Pili Prior

MARLA (inv)
Property Manager

T: 01227 788088
E: [email protected]

Sarah Singer

MARLA
Senior Lettings Negotiator

T: 01634 380015
E: [email protected]

Hannah Fooks

Negotiator and Property Management Assistant

T: 01634 380016
E: [email protected]

Tracey Mullis

MARLA
Assistant Property Manager

T: 01634 380017
E: [email protected]

student property management & lettings

Duncan Reeves

HND
Associate Director

T: 01227 207101
E: [email protected]

Kevin Tubb

BA(hons) MARLA, MARLA (inv)
Assistant Student Lettings Manager

T: 01227 207103
E: [email protected]

Alison Baker

Student Property Manager

T: 01227 207090
E: [email protected]

property insurance

Bethan Smith

Head of Insurance Services

T: 01474 531765
E: [email protected]

Sandra Strange

Insurance Handler

T: 01474 531751
E: [email protected]

Jai Frost

Insurance Admin Assistant

T: 01227 788088
E: [email protected]

company administration team

Graham Mitchell

FRICS MIoD
Finance Director

T: 01474 537733
E: [email protected]

Sandy Watson

Company Accounts & Payroll Manager

T: 01474 537733
E: [email protected]

Irene Hepple

Company Accounts Assistant

T: 01474 537733
E: [email protected]

Deborah Preston

ACIPD
Head of HR

T: 01474 531754
E: [email protected]

Sarah Bush

Executive Assistant

T: 01474 537733
E: [email protected]

Nicola Webster

Marketing Manager

T: 01474 537733
E: [email protected]

property management accounts

Charlotte Cunningham


Head of Property Management Accounts

T: 01474 531766
E: [email protected]

Emma Tew


Service Charge Accountant & Coordinator

T: 01474 537733
E: [email protected]

Oscar Yepez-Guerra


Commercial Credit Controller

T: 01474 537733
E: [email protected]

Katie Mitchell


Block Credit Controller

T: 01474 531770
E: [email protected]