I wanted to thank you for the brilliant service you have provided from day 1, it really is appreciated. When trying to find a surveyor I found the whole process very confusing with varying levels of service, some outrageous costings and some who wanted me to organise the elevated platform myself and find someone qualified to use it! If ever asked I would recommend you, and we will definitely use you again in the future if we require anything further.

Any dealings I had with yourselves, were efficient and professional. From the initial call which I think was from Jean Rasho, telling me about the leak upstairs, of which I was unaware; to the updates I received from Sandra Strange as soon as she had any information. Any calls I had from the insurance company, advising me of the progress in appointing an adjuster, were regular and kept me informed.

Tom Butcher from Gab Robbins, was very professional and fair. He explained the process, and guided me through each step, all of which were new to me. If I needed to speak to him and he was unavailable, he called me back without fail.

What could have been a very trying time, was made very bearable by everyone above. So thank you very much.

We have used Caxtons professional services for many years, for both valuations and building works project management. The service we have received has always been first rate, with Caxtons staff working with us to ensure their reports contain all the information we require.