First slide

Professional & Surveying Services

Commercial Property Services

There was a great turnout to Caxtons' Residential Block Management Update 2018 at The Princes Suite, Dartford Football Club on 21st November, with many directors of Residential Management Companies, fellow agents, solicitors and other professionals in attendance.

David Gurton, director of Block Management at Caxtons welcomed the assembled audience and outlined an extensive programme for the half-day seminar, then introduced the first speaker, Philip Jones.

Phil, who is a Chartered Member of the Institution of Occupational Safety and Health and a partner of Quantum Compliance, updated the delegates on current fire safety requirements and also provided an insightful review of the recent Dame Judith Hackitt fire safety report into the Grenfell Tower disaster.

Bukola Obadun-Craigs, a Senior Associate at Brethertons Solicitors who specialises in litigation and management in the residential leasehold sector, was second on to the platform and gave an interesting presentation on the exacting responsibilities and legal obligations of directors of residents' management companies as well as covering both service charge demands and 'Section 20' consultation.

There was a short break for coffee, which was followed by a compelling briefing from Chartered Insurance Broker,

Jason Oldham from Morrison Insurance Solutions, who gave the low-down on Directors and Officers Insurance; dealing with major claims; the impact of escape of water and the importance of terrorism cover. There was much note taking during the final part of Jason's talk!

The last speaker was Tony Martin, Caxtons' Head of Block Management who covered what clients should look for and expect from a good block managing agent. Tony explained the importance of budgeting, including for major works; the effect of service charge arrears on cash flow; client money protection; day-to-day management and site visits; compliance obligations; the company secretary role and much more besides.

There was a final, busy Q&A session with David facilitating and all the speakers taking questions from the floor. A buffet lunch rounded off the morning when delegates were then able to talk to the experts on a one-to-one basis. And what did the audience think of the event:

o interesting, diverse range of speakers ..
o ..very useful information ..
o ..very knowledgeable and assured ..
o ..good level of detail, not too technical ..
o ..excellent! ..

Block Seminar 1
Speakers (l to r): Jason Oldham, Tony Martin, David Gurton, Bukola Obadun-Craigs and Phil Jones
Block Seminar 2

Thoughtful delegates

Caxtons was delighted to welcome a full house of speakers, landlords and property professionals to its recent Landlords' Residential Lettings' Update at the Holiday Inn, Chatham.

After welcoming the delegates to what he hoped would be a 'lively and informative seminar' Chris Coleman, Head of Residential Lettings and Property Management in Caxtons' Canterbury office introduced solicitor Rex Cowell, a property litigation specialist.

Rex's presentation centred on the thorny issues surrounding obtaining possession when circumstances necessitated such extreme action, and this was followed by a comprehensive update on the latest changes to legislation – of which there are many! He said that keeping abreast of such changes in the law was imperative if landlords wanted to avoid financial or other draconian penalties.

Jason Oldham, a Chartered Insurance Broker from Morrison Insurance Solutions followed Rex to the lectern and gave the audience compelling reasons to insure their valuable property assets. Many were unaware of the pitfalls of underinsurance; tenants illegally cultivating drugs in rented premises; and the need to keep up-to-date with requirements arising from the threat of terrorism.

After a break for coffee, Eamonn Evans, a Health & Safety expert and a specialist EPC provider took the audience through the relevance of Energy Performance Certificates (EPC) in the rental market and how recent legislation would have a bearing on landlords and their property. He then gave an update on HSE legionella risk assessing in domestic properties – some of which was new to the delegates.

The final speaker was Amelia Pavey, Caxtons' Residential Lettings Manager for Medway and North Kent spoke about what landlords and property professionals should expect when looking for or engaging a good letting agent. Amelia explained how market rent appraisals should be arrived at and then navigated her way through important and necessary matters such as tenancy agreements, inventories, finding the right tenants, undertaking credit checks and secure deposits, checking tenants in and out as well as a myriad of other check-list essentials.

Before the sandwich lunch and to round up the half-day event, there was a Q&A session with speakers answering questions from the floor under the guidance of Chris, who returned to the podium. And what did the audience think of the event:

  • excellent range of topics and speakers
  • ..some very good pointers on new legislation and procedures
  • ..saw lots of notes being taken regarding drugs/terrorism
  • ..good speaker, informative topics and very interesting
  • ..a first class presentation from an extremely knowledgeable letting agent
  • ..thanks very much for such sound help
Seminar 2 copy








Jason Oldham and an attentive audience

Seminar 1 copy








Speakers Jason Oldham, Chris Coleman, Amelia Pavey, Rex Cowell and Eamonn Evans

Contemporary living has seen a massive rise in the popularity of residential apartment blocks for all ages.

However, with 'block' living comes rules, regulations and responsibilities. Living in a block, residents are under one or more communal roofs; have common areas and gardens and this means there is collective responsibility and adherence to ever-changing legislation.

In order to address some of the thorny issues surrounding block living and management, Caxtons Block Management – a division of Caxtons Chartered Surveyors – is hosting a free half-day Residential Block Management Update 2018 seminar on Wednesday 21st November at The Princes Suite, Dartford Football Club, Grassbanks, Dartford DA1 1RT.

Responsibility and decision making relating to joint interest is more often than not delegated to a residents' association or residents' management company, who in turn may engage managing agents to handle the day-to-day running, maintenance and general up-keep of the entire property.

Topics covered at the Residential Block Management Update will include:

  • The importance of fire safety plus an update on current requirements
  • Legal obligations and the responsibilities of company directors, service charge demands and Section 20 consultation
  • Directors and officers insurance, dealing with major insurance claims, the impact of escape of water and the importance of terrorism cover
  • Budgeting - including major works and repairs; the effect of service charge arrears on cash flow; client money protection; compliance obligations, the role of company secretary

Speakers include Philip Jones, Partner at Quantum Compliance and a Chartered Member of the Institution of Occupational Safety and Health; Bukola Obadun-Craigs, Senior Associate at Brethertons Solicitors specialising in litigation and management in the residential leasehold sector and Jason Oldham, a Chartered Insurance Broker from Morrisons Insurance Solutions.

The day starts with bacon rolls and coffee from 0900 and the seminar kicks off with a welcome and introduction at 0930 and ends with a final panel session made up of all the speakers. This will give the audience an ideal opportunity to ask questions that are important to them or to delve further into some of the topics already covered. The day will end at 1230 with a buffet lunch where delegates and speakers will be able to chat on a 'one-to-one' basis.

To book your place at this free half-day seminar email This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone Caxtons on 01474 330890.

Places are limited and will be allocated on a 'first come, first served' basis, so call now to reserve yours.

CAX SEMINAR Block Man Email-1