I just wanted to put on record my response in dealing with your colleague Nancy Momah. I was delighted by her highly efficient response to my query. I do not attend the Castle’s meetings as we have had little faith over the past few years in the previous management agency and steering committees. I took your advice and emailed your Block Management hub with a query, expecting the usual poor response if any, but Nancy Momah responded quickly with all the information I required, as I said to her if this is an example of your agency’s professionalism then all the residents of the Castle will greatly benefit. It may even start to resurrect my faith in how the Castle is managed.